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  1. LEATHER SPA Help Center
  2. AT YOUR SERVICE

AT YOUR SERVICE

How can we help?

WEBSITE

  • How do I set up a Virtual Repair Service?
  • How do I track my repair order?
  • Change or Reset Your Password
  • Website Login Issues
  • Website Accessibility
  • My Estimate is not showing on my "Final Steps" page
See all 7 articles

SHIPPING

  • Do you ship repairs that were dropped off in person?
  • How do I track my shipped repair order?
  • How do I track my product order?
  • Do you ship Leather Spa products?
  • What carriers do you use?
  • Will I have to pay customs on an international order?
See all 7 articles

MAIL-IN REPAIR SERVICE

  • The UPS Store Drop Off Program
  • Do you accept mail-in repairs?

PICK-UP AND DELIVERY

  • How do I schedule a pick-up or delivery?
  • Do you offer New York City pick-up?
  • Do you offer New York City delivery?

REPAIR & CARE SERVICES

  • The item and service that I need is not listed
  • Do you offer embossing and personalization services?

LEATHER SPA RETAIL STORES

  • The Plaza Hotel
  • 55 West 55th Street (Midtown)
  • Grand Central Terminal (Lower Dining Concourse)
  • 28 John Street (Downtown - FiDi)
  • Saks Fifth Avenue
  • Leather Spa Repair Facility

CORPORATE ACCOUNTS

  • How do I open a corporate account for my company?

ABOUT LEATHER SPA

  • About Us
  • Our Story

POLICIES

  • What are Leather Spa's Operational Policies?
  • Personal information and Privacy Policy

CONTACT US

  • Contact Customer Service
  • Contact Pick-Up and Delivery Support
  • Contact Mail-In Repair and Shipping Support
  • Contact Website Support
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