AT YOUR SERVICE

WEBSITE

• How do I set up a Virtual Repair Service?
• How do I track my repair order?
• Change or Reset Your Password
• Website Login Issues
• Website Accessibility
• My Estimate is not showing on my "Final Steps" page

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SHIPPING

• Do you ship repairs that were dropped off in person?
• How do I track my shipped repair order?
• Who Pays For Customs Fees?
• Damage or Loss of your package?
• How do I track my product order?
• Do you ship Leather Spa products?

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MAIL-IN REPAIR SERVICE

• Not sure what services to select?
• The UPS Store Drop Off Program
• Do you accept mail-in repairs?

PICK-UP AND DELIVERY

• How do I schedule a pick-up or delivery?
• Do you offer New York City pick-up?
• Do you offer New York City delivery?

REPAIR & CARE SERVICES

• The item and service that I need is not listed
• Do you offer embossing and personalization services?

LEATHER SPA RETAIL STORES

• The Plaza Hotel
• 55 West 55th Street (Midtown)
• Grand Central Terminal (Lower Dining Concourse)
• 28 John Street (Downtown - FiDi)
• Saks Fifth Avenue
• Leather Spa Repair Facility

CORPORATE ACCOUNTS

• How do I open a corporate account for my company?

ABOUT LEATHER SPA

• About Us
• Our Story

POLICIES

• What are Leather Spa's Operational Policies?
• Personal information and Privacy Policy

CONTACT US

• Contact Customer Service
• Contact Pick-Up and Delivery Support
• Contact Mail-In Repair and Shipping Support
• Contact Website Support