The UPS Store Drop Off Program

We have partnered with The UPS Store® to provide you a convenient way to drop off and send repairs to us. With over 4,900 The UPS Store® locations, repairing items has never been more convenient. It's basically like having 4,900 LEATHER SPA drop off locations.

Simply bring to any The UPS Store® within the continental US. They will handle the packing, labeling, and shipping of your repair order. We'll email you a drop off confirmation code. Print out or show it on your smartphone to a store associate at The UPS Store.  

Free Return shipping is included with this option and also includes package insurance up to $2500.00 to and from Leather Spa.

How does is work?

1. Create your repair ticket(s) with our Repair Wizard and generate an order number.
2. Select the "Drop off at The UPS Store" option as your shipping method.
3. Locate the nearest The UPS Store® location. You can find it either by visiting the UPS website or by calling 800.789.4623.
4. Simply show it on your smartphone or print out your confirmation email with your order number and give it to the associate at The UPS Store®.
5. The associate will handle the packing, labeling and the shipping of your item(s) to our repair facility directly. You do not have to make any payment when you drop off at The UPS Store®.
   
   Printer not required.
   

Certified Packing Experts at The UPS Store® will ensure proper packaging of your bellowed item(s) and send them directly to our repair facility for you.

Once your item(s) arrive at our repair facility, our repair technicians will carefully evaluate each item, suggest any repair needs if necessary and send you a secure payment link to pay for your repairs. Please allow 2 to 3 business days to evaluate and process your item(s).

Return Shipping:

Once your repair order is completed, we will automatically send it back to you with UPS to the address on your account.

Are my items insured with this service?

• Yes, with this shipping method your items are automatically insured up to $2,500.00 to and from Leather Spa at no additional charge.
• You also have the option to purchase more insurance coverage for up to $5,000.00 for an additional fee of $10.